Who are we?
Delariva Europe is the trading name of Delariva CO. Europe, registered in Portugal, vat no. 293596549. Our registered office is: José Luciano de Castro St, 163 1C, Esgueira, Cep: 3800-207, Aveiro – Portugal. All business correspondence should be sent to Delariva CO. Europe José Luciano de Castro St, 163 1C, Esgueira, Cep: 3800-207, Aveiro – Portugal.
Our registered VAT number is 293596549.
References in this section to:
– “Data Protection Law” means the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended from time to time, and all other applicable privacy and data protection laws and regulations, as well as any guidance and/or codes of practice issued from time to time by the Information Commissioner; and
– “Personal Data”, “Data Controller” and “Data Processor” and “processing” shall have the meanings given under applicable Data Protection Law.
For the purposes of the Data Protection Act 1998, we (Delariva CO. Europe) are the Data Controller and therefore we are responsible for, and control the processing of, your Personal Data in accordance with Data Protection Law. “Personal Data” has a legal definition but, in brief, it refers to information from which a living person can be identified. Such information must be protected in accordance with Data Protection Law.
What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, participate in another site feature, or otherwise deal with us in relation to the site and/or our goods and services. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, use certain other site features or otherwise deal with us in the following ways:
– To identify you and manage any accounts you hold with us.
– To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
– To allow us to better service you in responding to your customer service requests.
– To quickly process your transactions.
– To administer a contest, promotion, survey or other site feature.
– To notify you of any changes to our website or to our services that may affect you.
– To improve our services.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive information (including payment and credit information) you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use “cookies”?
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Delariva CO. Europe. We may disclose your information to our own service providers, including website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and process it only in accordance with our instructions. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out or access, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section, or follow the unsubscribe instructions in any marketing email you receive from us. Please note that due to email production schedules you may receive any emails already in production. To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please let us know by writing to us by post or email using the contact details below.
You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please email, call or write to us including proof of your identity and address and let us know the information you want a copy of, including any account or reference numbers, if you have them. We may charge a small fee (currently £10) for this service.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Terms and Conditions
If you have any questions please feel free to contact us by email at firstname.lastname@example.org or by writing to us at:
Delariva CO. Europe
José Luciano de Castro St, 163 1C, Esgueira, Cep: 3800-207, Aveiro – Portugal
Alternatively, you may prefer to pick up the phone to speak to one of our representatives on +353 963 253 549. Our representatives are available during the hours below: Monday to Friday: 9:00am-17:00pm
Humility, respect and discipline
Monday-Friday: 9am - 17pm